Incredible Technologies' Online Privacy Policy

Incredible Technologies respects the rights of our online visitors and we recognize the importance of protecting your personal information. In order to serve you better, we have adopted an Online Privacy Policy that guides how we collect, store and use the information you provide.

After reading this document, if you have any questions or concerns regarding our privacy statement or information policies, please E-mail info@itsgames.com

Please note that this policy applies only to sites maintained and operated by Incredible Technologies, Inc. We do not control and are not responsible for the privacy practices of web sites maintained by other persons, companies or organizations to which we link.

Please understand that our web sites are not intended for use by children. We do not knowingly solicit or collect any personal information about children under the age of 13 nor do we market to them.

What information is collected on our web site?

Through our web site, Incredible Technologies collects limited personal information from our online visitors on a voluntary basis. This information is collected for any of the following reasons: (1) warranty registration, (2) to allow visitors to post messages on our bulletin board, (3) to enable our customers to have access to secure portions of our web site (4) registration for games or special game-specific information.

Personal information collected may include your name, e-mail address, phone number, Player Card number and home address. We do not require this information to obtain access to any of our sites; however, you will not be able to access certain areas that require registration.

Please be aware that visitors purchasing goods and services through our online store will need to provide a valid credit card number and expiration date, in addition to name, mailing address, phone number and e-mail address. This information is used in order to process your order and provide you with the goods or services you have requested.

What is a cookie and how do we use them?

Cookies are small files downloaded to your computer to track information and movements within web sites. Certain of our web pages use cookies to keep track of various information in our online forms that are repeated from page to page. For example, when filling out a post for our online forum we may opt to use cookies to keep track of the user's name and E-mail address so when the user returns to our site this information will not need to be entered again. Additionally, throughout our site we use cookies to analyze site usage in order to improve our web site. Most web browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our web site may not function properly if you do so.

What happens to the personal information you provide to us?

When you opt to use specific areas of an Incredible Technologies site, you will be asked to provide personal information. We may use your personal information for our internal marketing studies, so we can consistently improve our products and services to meet your needs. We also may use your personal information to provide you with updates and information about games, events and tournaments we believe you may be interested in.

Occasionally, we partner with companies and organizations that provide products or services that we believe may be of interest to you, and we may provide your personal information to such third parties.

Safeguarding your personal information

We collect personal information in order to serve our business purposes, and we will maintain reasonable security safeguards to ensure that the information you have provided remains secure. We limit access to such information to authorized personnel only. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of that personal information.

All personal information that you submit through this site is collected, stored and processed in the United States.

Incredible Technologies cooperates with law enforcement agencies in identifying those who use our site for illegal activities. Therefore, we will respond to valid subpoenas, warrants or other court orders regarding information concerning any users. We will, at our discretion, disclose information if we believe we are required to do so by law, believe that such disclosure is necessary to protect us from legal liability or believe we need to do so to protect someone’s safety or the integrity of the site.

A Word About Operator Run Leagues and Similar Tools

Incredible Technologies provides many tools and services for our customers and partners. These tools should never be used to promote or enable illegal activity. Before using any of our tools, Operators should check with local government authorities, such as the Legalized Games of Chance Control Commission, the Alcohol and Beverage Commission, and other similar state and local agencies to be certain that the use of these tools does not violate any applicable laws or regulations in your area.

Changing or deleting information from our files

If for any reason you are concerned that the personal information maintained by Incredible Technologies is incorrect, or should you wish to have your information removed from our records, please contact us at info@itsgames.com or call (847) 870-7027. If necessary, we will be happy to update or remove your personal information.

While we do not anticipate it happening, if Incredible Technologies, or substantially all of its assets (or assets relating to a specific game) were acquired by another party, customer and user information would be one of the assets transferred with the assets of the business. We will not offer personally identifiable information for sale independent of the other assets of the business.

By using this site, you signify your agreement with the Incredible Technologies' Online Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy at any time, so if you are a frequent user of this site, we ask that you please review our policy on a regular basis.

Current as of 04/02/2009. Subject to change without notice.

POLICY ON BIOMETRIC TECHNOLOGY

This policy is intended to advise employees of the nature and extent any system in use by Incredible Technologies, Inc. (the "Company") uses information which may be considered biometric information or biometric identifiers subject to the Illinois Biometric Information Privacy Act ("BIPA"), 740 ILCS 14/1, et seq.

The Company is engaged in the highly regulated gaming industry and is required to obtain licenses to operate gaming in various jurisdictions. In order to comply with gaming regulatory licensing requirements, gaming applications are required to be submitted with fingerprints of employees holding certain positions. The Company formerly outsourced this service and maintained a hard copy of licensed employees’ fingerprints. Effective August 8, 2023, the Company will obtain necessary employee fingerprints through a digital scan, which can then be printed and signed by the employees, and submitted with the licensing applications.

Disclosure

1. The fingerprints of the employees identified for the licensing purpose above is collected, used, stored, disclosed, or disseminated to the Company through the collection process above. The fingerprints will also be submitted to the appropriate regulatory agencies to which the application is submitted, and from which the licensing will be obtained. The Company will not disclose, redisclose or disseminate this information to anyone outside the Company other than the regulatory agency for the purposes identified above, unless required by law.
2. The Company will not sell, lease, trade, or otherwise profit from the stored image of the employee's fingerprints.

Retention and Destruction Guidelines

Fingerprints collected prior to the use of the new system, and on a going forward basis, are stored in the Company’s personnel file, as well as electronically within the Company, and are maintained for the employee for the duration of the employee’s employment with the Company.

Within 30 days of the date of the employee’s termination of employment, the Company will permanently destroy the fingerprints.

Storage, Transmission and Protection

The Company shall use a reasonable standard of care to store, transmit and protect from disclosure the stored fingerprint. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as the manner in which the Company stores, transmits and protects from disclosure confidential and sensitive information, such as account numbers, PINs, driver’s license numbers and social security numbers